My name is Sandi Foster and I work at Grandview Health Care Clinic with Abby McDowell. Abby always steps up to help everyone. On Nov. 10th 2016, one of our doctors was running behind. Abby, who works for the other doctor, made a decision to help out her coworkers. She helped them catch up by rooming the remaining 5 patients, taking their vitals and completing the charting so the other medical assistants only had to move the patients over when a room was opened.
On November 9th, a patient who spoke little English came in with questions about her medications. Abby spent extra time with her to explain everything and followed up by connecting her with an interpreter.